What can be done when managing agents and trustees go rogue, and refuse to follow the STSMA? In this clip Hendrik Hoffmann from Rise Property Solutions answers this question.

In this extract, Zerlinda discusses the topic of family members being appointed as trustees, in the same scheme, and if it serves as a difficult situation for the rest of the trustees and potentially be a conflict of interest.

In this extract, Zerlinda answers the question: "How to deal with owners who don't want to contribute to maintenance of windows because they bought theirs at their own expense?"

In this extract, Zerlinda answers the question: “How should managing agents deal with baby overcrowding?”

In this extract, Zerlinda answers the question: “Should you record a meeting, who owns the recording, and as a managing agent can you share it?”

In this extract, Zerlinda answers the question: “When do you get the minutes of previous AGMS.”

In this snippet taken from our birthday webinar, Zerlinda answers the question, "If you have a resolution from all the trustees that all notices will go out via email and not post, would this be acceptable?”

In this snippet taken from our birthday webinar, where Zerlinda discusses whether or not it is compulsory to also print AGM notices if the owner did not confirm in writing that they will only require email?